We provide you with information you want. If you have any questions or want details about Healthplex products or services, you can contact us by phone, e-mail and mail, or our automated information line.

By Mail

We'll route your letter to the appropriate department and respond promptly:

Healthplex Inc.
The OMNI Building
333 Earle Ovington Boulevard, Suite 300
Uniondale , NY 11553
Ph: 1-800-468-0608
TTY/TDD: 1-800-662-1220
Looking for directions: Please Click here
Contact Phone/Website Email Address
 
Members Services - Commercial Members Questions about your benefits, find a dentist, claims payment questions or general questions: 1-800-468-0600.

Click here to register and manage your account online.
info@healthplex.com
Members Services - Medicare, MLTC, Medicaid, Child/Family Health Members Questions about your benefits, find a dentist, claims payment questions or general questions: 1-800-468-9868.

Click here to register and manage your account online.
Provider Services Please contact our Provider Hotline at 1-888-468-2183.
To use our automated system for member eligibility and claim information call 1-888-468-2183 and Press 1
For Emergency referrals call us at 1-888-468-2183 and press 2.
For Pre-authorization please contact us at 1-888-468-2183.

Click here to register and manage your account online.
Claims Submission Mail your claims to Healthplex Inc, 333 Earle Ovington Boulevard, Suite 300 Uniondale, NY 11553
Billing Services Questions about changing group contact information, Payment questions or Billing questions: 1-800-468-0608. billing@healthplex.com
Enrollments Questions about Add/Term member, Change member information, Student Status: 1-800-468-0608
Add/terms/changes must be submitted in writing by benefit administrators only.
Fax 516-227-0582
enrollments@healthplex.com
Web Support Questions about Registering or Login problems: 1-888-468-5171 websupport@healthplex.com
Quality Management Mail your Complaints or Appeals : Healthplex Inc, 333 Earle Ovington Boulevard, Suite 300 Uniondale, NY 11553
Sales & Marketing Questions about Broker Support, Rates, New Business, Renewals/Amendments or Product Information: 1-800-468-0466 sales@healthplex.com
Job Opportunities For current open job listings please Click here or fax your resume at 1-516-228-1744 careers@healthplex.com