If you have any questions or want details about Healthplex products or services, you can contact us by phone,
e-mail, mail, or our automated information line.

By Mail:

Healthplex Inc.
The OMNI Building
333 Earle Ovington Boulevard, Suite 300
Uniondale , NY 11553
Ph: 1-800-468-0608
TTY/TDD: 1-800-662-1220

For directions: Click here
Contact Phone/Website/Mailing Email Address
 
Members Services - Commercial Members Questions about your benefits, find a dentist, claims payment questions or general questions:
1-800-468-0600.

Click here to register and manage your account online.
info@healthplex.com
Members Services - Medicare, MLTC, Medicaid, Child/Family Health Members Questions about your benefits, find a dentist, claims payment questions or general questions:
1-800-468-9868.

Click here to register and manage your account online.
Provider Services Please contact our Provider Hotline at
1-888-468-2183. To use our automated system for member eligibility and claim information call
1-888-468-2183 and Press 1
For Emergency referrals call us at
1-888-468-2183 and press 2.
For Pre-authorization please contact us at
1-888-468-2183.

Click here to register and manage your account online.
Claims Submission Mail your claims to: Healthplex Inc, 333 Earle Ovington Boulevard, Suite 300 Uniondale, NY 11553
Billing Services Questions about changing group contact information, Payment questions or Billing questions: 1-800-468-0608. billing@healthplex.com
Enrollments Questions about Add/Term member, Change member information, Student Status:
1-800-468-0608
Add/terms/changes must be submitted in writing by benefit administrators only.
Fax 516-227-0582
enrollments@healthplex.com
Web Support Questions about Registering or Login problems:
1-888-468-5171
websupport@healthplex.com
Quality Management Mail your Complaints or Appeals: Healthplex Inc, 333 Earle Ovington Boulevard, Suite 300 Uniondale, NY 11553
Sales & Marketing Questions about Broker Support, Rates, New Business, Renewals/Amendments or Product Information: 1-855-468-7261 sales@healthplex.com
Job Opportunities For current open job listings please Click here or fax your resume at 1-516-228-1744 careers@healthplex.com